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[post_date] => 2023-10-03 09:27:16
[post_date_gmt] => 2023-10-03 07:27:16
[post_content] => Have you ever wondered what it would be like to have a smart AI companion that simplifies your daily tasks and makes your work more efficient and enjoyable?
Well, Microsoft has recently unveiled a groundbreaking innovation in the world of artificial intelligence: Microsoft Copilot. This revolutionary AI assistant is designed to be your reliable companion, enhancing your productivity and creativity across various fields. This new capability will be available for $30 per user for Enterprise customers starting from November 1, 2023.
Microsoft Copilot is much more than just an AI assistant. It's an intelligent, creative partner that boosts your productivity and enjoyment in various domains. Whether you're coding, writing, or designing, Copilot offers smart suggestions and tailored support, customized to your context and style. It not only understands what you're doing but also what you want to achieve, making it a personalized AI colleague perfectly aligned with your goals.
But what truly sets Microsoft Copilot apart is its potential to profoundly transform the way we work and collaborate. Imagine having an AI partner effortlessly assisting with brainstorming, problem-solving, and even acquiring new skills. The era of AI colleagues has arrived, and Microsoft Copilot is at the forefront.
Interested in learning more about Microsoft Copilot and how it can support you?
Be sure to check out the demo video. Curious about other features and updates from Microsoft? Discover them
here.
[post_title] => Microsoft Copilot: Your smart AI buddy for more efficient work
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[post_content] => There have been recent reports of a security issue within Microsoft Teams. What does this vulnerability entail, and how can you protect yourself from it?
File sharing within and outside the organization
When you initiate a Teams chat with individuals within your own Microsoft 365 environment, it's possible to share files via OneDrive, indicated by the paperclip icon. However, when chatting with external users – people outside your Microsoft 365 environment – file sharing is not allowed. This prevents unknown users from sending files to employees within your organization.
A potential vulnerability
Despite this security measure, there is a potential risk. External parties can send files, including potentially harmful software, to internal users by bypassing user-side security controls. Normally, this would prevent external users from sending files to internal employees. Malicious individuals can alter an external hyperlink to make it appear as if it's an internally shared file. When an employee clicks on it without suspicion, the external file gets downloaded.
Measures to consider
User awareness:
- It starts with a good understanding of Microsoft Teams and how it's used.
- Inform employees about the organization's current guidelines.
Technical measures:
- Consider disabling the ability to have Teams chats with external users altogether.
- However, keep in mind that this option may hinder collaboration with other organizations. A well-considered choice is crucial.
Questions
If you have any questions about this topic, please contact Nick Reijmers at 088 – 088 4321 or nreijmers@ndi.nl.
[post_title] => Potential risk Microsoft Teams chats external users
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[post_date] => 2023-04-02 17:35:08
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[post_content] => The Net Promoter Score (NPS) is a useful tool for measuring customer satisfaction. But what does this actually mean? Well, it measures how likely a customer is to recommend a company to others, giving an overall picture of customer loyalty. With our NPS score of +50 for 2022, we have once again demonstrated our ability to keep our customers satisfied for the fourth year in a row!
But what we value even more is that our customers see us not only as a company that provides ICT services, but as a partner. And we're proud of that. It's fantastic to hear that our customers find NDI's staff knowledgeable and enjoyable to work with.
At NDI, we strive for transparency and appreciate feedback. We're always looking for ways to grow and improve ourselves, and it's great to see that these efforts are rewarded with our customers' recognition of the quality of our services.
[post_title] => Customer satisfaction and partnership
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[post_date] => 2023-02-28 15:52:05
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[post_content] => Last year, Microsoft launched the New Commerce Experience (NCE). We then proposed to take 80% of the Microsoft 365 licenses on an annual basis and 20% on a monthly basis. See:
https://ndi.nl/en/nce/. At that time, annual licenses could be purchased with a 5% discount. Soon, this discount will expire and the annual licenses will be automatically renewed at the standard rate and with the current quantities. We would appreciate any changes to be communicated before the end date of the annual license.
The rates of the most sold licenses are:
Product name |
Price |
Microsoft 365 Business Basic NCE annual |
€ 5,10 |
Microsoft 365 Business Basic NCE monthly |
€ 6,12 |
Microsoft 365 Business Standard NCE annual |
€ 10,50 |
Microsoft 365 Business Standard NCE monthly |
€ 12,60 |
Microsoft 365 Business Premium NCE annual |
€ 18,58 |
Microsoft 365 Business Premium NCE monthly |
€ 22,32 |
To learn more about the type of license, quantities, and end dates, please check your OneBase account. If you do not have a OneBase account yet, please send an email to servicedesk@ndi.nl. They will be happy to assist you further.
Announcement of price change from Microsoft NCE
Microsoft has always charged Microsoft 365 licenses in euros based on a fixed dollar-euro exchange rate. In the first quarter of this year, Microsoft announced that it will determine the exchange rate twice a year based on the FX rate (Foreign Exchange).
In practice, this means that the prices of licenses will be adjusted twice a year. Depending on the exchange rate, this can be a price increase or decrease. This change will take effect on April 1, 2023.
- If you have a monthly license, prices will increase by approximately 11% as of April 1, 2023. There is no information available yet about the next adjustment later this year.
- If you have an annual license with an end date before April 1, 2023, the increase will not apply to you upon renewal.
- If you would like to convert your monthly license to an annual license, please let us know before March 14.
To guarantee price protection for one year, we will purchase all new licenses for new employees on an annual basis.
If you have any questions regarding this announcement, please contact your account manager at 088 - 088 43 00.
[post_title] => Discount on NCE licenses expires
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[post_date] => 2023-01-31 09:18:07
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[post_content] => Are you a Microsoft 365 cloud user and have you chosen Multi-Factor Authentication (MFA) to access your corporate data? Additional security with multiple authentication is a smart choice.
There are some upcoming changes regarding MFA you need to consider. To prevent MFA fatigue, aka MFA spamming (you click agree to a notification without thinking), Microsoft is activating number verification for every Microsoft 365 user on Feb. 27, 2023. You will also have to enter a code when accessing your company data via the Microsoft Authenticator app. This only applies to cloud apps and not to local workstations. Furthermore, you will also see which app you are trying to log into and from which location.
Number verification can be deactivated, but at NDI we deliberately choose not to. Like Microsoft we want to encourage user awareness. The goal is to increase employee awareness only to accept MFA requests that they actually initiate.
Warning to Apple Watch users: as of January, Microsoft no longer supports the Authenticator application for Apple Watch. The reason is that certain security features don't work properly with Apple watchOS. Thus, the ability to accept MFA requests on Apple Watch will expire. After Feb. 27, you can only use push messages in conjunction with number verification on smartphones.
Still waiting to start using Multi-Factor Authentication (MFA)? Additional security of your company data is very important. We are happy to help you with the implementation.
If you still have questions after reading this post, don't hesitate to get in touch with Nick Reijmers at NDI via 088 - 088 4321 or nreijmers@ndi.nl.
[post_title] => Changes to Multi-Factor Authentication (MFA)
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[post_date] => 2021-08-25 10:36:47
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[post_content] =>
Overflowing mailboxes are rightly one of the working day's biggest stress factors, putting a serious brake on your productivity and job satisfaction. So how do you deal with it intelligently? Don't worry - there are several ways to get a lot more overview in your mailbox. We listed several of them for you.
- Do not work from your mailbox
The first tip immediately seems the most contradictory. Isn't it wise to get rid of all those emails as quickly as possible? The answer is "no." You are inclined to work in a hurry, and that is bad for your focus. Not every email needs your full attention immediately. Choose a few moments during the day to look in your mailbox. This brings us straight to the next point:
- Select your emails based on priority
Emails come in all shapes and sizes. Important emails, less important emails, advertising, spam ... You name it. Therefore, when checking your email, decide which emails need priority and respond to them first. This way, you maintain an overview and limit the workload to what needs attention first. The rest comes later—ideal for reducing your stress level.
- Unsubscribe from mailings you don't read
It sounds like an open door, but not everyone thinks about it. Think about all those newsletters you receive. Once informative, now mainly a digital millstone. The simple solution: unsubscribe from all those mailings you never look at anyway. This way, you clean up your mailbox and keep it organized. And that works just a little nicer.
- Classify emails automatically via rules
Notifications, newsletters, unnecessary cc-s; many of these emails are meant purely for information, but in the meantime, can make your mailbox overflow. You can prevent this by setting rules, for example, based on sender or keywords. With these rules, you can ensure that certain emails automatically end up in the specified folders. Also, in this way, you keep a grip on and an overview of your inbox and only see really important emails.
- Update your email security
In the huge pile of emails, you suddenly see an email from your bank. You are in a hurry, don't pay attention, open the mail, and suddenly all your files are encrypted. That email did not really come from your bank but hasty scammers. You can prevent the risk of these so-called phishing emails with the proper email security. What do you need to do? Call NDI because we make sure you don't have to worry about these kinds of emails.
Want to know more?
Do you also want to always work easily, whether it is on your emails or your entire workplace? Then let us know. We will arrange it for you, without it costing you much time. Contact us at 088-088 43 00 or email us at interesse@ndi.nl.
[post_title] => How do you truly handle an overflowing mailbox in a smart way?
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[post_date] => 2021-08-25 10:35:12
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[post_content] =>
Microsoft Outlook is already the go-to mail program of the business community in the Netherlands. Chances are that you also work with this program every day. And then you might as well be smart about it, right? Outlook offers many handy features that allow you to tick off your tasks even faster. We highlight five of those gadgets for you.
- Easier to plan meetings via Share Calendar
This option is especially handy when everyone works from home. By sharing your calendar, you can see what other people's workday looks like. This can help you plan meetings and divide tasks. To do this, go to Calendar and then to Share. In the field that appears, specify with whom you want to share your calendar and what information should be visible in your calendar.
- Increase your security by blocking phishing emails
Phishing emails are one of the biggest risk factors for your data security. You want to keep your mailbox free from these fraudulent messages. You don't have to depend on your IT administrator to do so. Do you receive such an email? Then right-click on it, choose Security Options, and click on phishing. This will block the sender and make your work safer.
- Always a tidy mailbox thanks to rules
You receive countless emails every day, but not every email is equally important. Think of external newsletters or other emails that do not require immediate action. It is convenient if these emails automatically end up in designated Outlook folders so that your inbox remains orderly. You can do this by setting rules under Settings. Here you determine what happens to specific mails, such as automatic deletion or movement to a designated folder—top for your focus.
- Keep your focus and turn off pop-up notifications
Usually, you don't have to respond immediately to every incoming email. Yet we often tend to do so, especially if Outlook's notification sound is on. Therefore, turn it off and check your mailbox at regular intervals. That way, you will not be distracted, and you will be able to concentrate longer. This is not only good for your productivity but also for reducing your stress level.
- Send attachments using Office 365 apps
If you use Outlook as part of Office 365, it is possible to create links with other apps such as Word, Excel, and Teams. You can then add files as attachments to emails directly from those apps. For example, in Word, go to File and click Share. You can now add the message directly as an attachment. That's just a bit faster.
Always know where you stand?
Do you also want to make it as easy as possible for yourself and your colleagues? NDI is ready to give you the right advice for your specific organization and every crucial IT area. Contact us via 088-088 43 00 or mail us at interesse@ndi.nl.
[post_title] => Work smarter and faster with these handy Outlook tips
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[post_date] => 2021-06-09 13:01:09
[post_date_gmt] => 2021-06-09 11:01:09
[post_content] => It took some time, but only a few more days and then it's time for EURO 2020 or 2021, whatever. We have set up another NDI football pool especially for our customers, partners and friends. With your knowledge (or the lack of it) you can predict the results of the matches and the top scorers. With this you have a chance to win great prizes next to eternal fame! Since no one cares about honor, these are the prizes:
- A BBQ for ten people on the NDI roof terrace
- Two hours of consultancy
- A well-filled NDI backpack
The NDI EURO 2020/2021 pool is divided into two phases, the group phase and the knockout phase. When you register, you start by completing the first phase, which must be completed before
Friday 11 June 21:00. In the group stage you predict the results of all group matches, consisting of 8 groups (A to H), each containing six matches. In addition, you immediately choose the four football players who you think will be the top scorers during the matches in the group stage and the country you think will win the European Championship.
In the second phase, the knockout phase, you predict per round which country will go through to the next round. This applies to all rounds, so from the 1/8-final up to and including the grand final. For this second phase you again indicate four football players, who you think will become top scorers. The knockout phase must be completed before the start of the first 1/8th final,
Saturday June 26, 6 pm. We will of course remind you to complete the second phase.
You can register via the button below. There you will also find the app so that you can also keep track of your score on your phone and tablet.
[ndi-contact lang="nl"]
Subscribe![/ndi-contact]
So register quickly and goodluck!
NDI EURO 2020/2021 team
[post_title] => Are you already participating in the NDI EURO 2020/2021 pool?
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[post_date] => 2021-05-03 09:44:50
[post_date_gmt] => 2021-05-03 07:44:50
[post_content] =>
Apps let you work anywhere, making them a hugely important part of the modern workplace. Of course, you can do even better if you can have your ideal apps built yourself. NDI has chosen Microsoft Power Apps for this. Microsoft Power Apps allows us to create customized apps in no time, making it easier for you and your colleagues to work.
Building apps
Microsoft Power Apps works with Microsoft 365. NDI uses it to build apps, such as apps for your productivity and accessibility, or apps to make your processes more efficient. In this way, you can design your online work environment in an even more customized way, and your colleagues will work easier and faster.
Link with data sources
Microsoft Power Apps can easily use existing data sources, such as those in your Dynamics 365 environment. Of course, you can also have data used from numerous other sources, such as Microsoft 365, SharePoint or SQL Server. One of the advantages of this is that you can automate specific processes super fast and make decisions more quickly based on factual data.
How does that work in practice?
The added value of Microsoft Power Apps is best revealed through real-life examples. In these three fictional cases, we explain how it works in more detail:
- Updating customer info: Jansen Support performs technical maintenance on machines. The company has had its service app built, which is linked to its CRM system. Engineers on location at this company can register technical problems via the app. This information is immediately added to the CRM system, after which further measures are taken.
- Reservation of flex places: ProFlex is a provider of flexible workstations. The organization has had an app developed for reserving flexible workplaces. Users of the apps can easily see available dates and flexible workplaces, which provides great convenience.
- Leave requests: Pieterse BV employees can use this app to request leave and view the leave requests of other colleagues. Manually submitting requests is therefore no longer necessary, making the process much easier and more efficient.
Part of the Power Platform
Microsoft Power Apps is part of the Microsoft Power Platform, including Power Automate and the business intelligence tool Power BI. Power Apps can easily be combined with these other two solutions. For example, you can structure data from Power Apps and display it in Power BI, which provides even greater efficiency.
Quickly build your own apps as well?
For convenience, we have limited ourselves to the basics of Power Apps for now. However, the possibilities are much more extensive. Want to know more and want to know what benefits Power Apps might have for your organization? Let us know, and we will help you from start to finish.
[post_title] => Have custom apps built with Microsoft Power Apps
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[post_content] =>
Quickly build customized apps and optimize your business; NDI makes it possible for you with Microsoft Power Apps. It is an ideal solution for your organization to digitize faster. Electrorepair BV also experienced this. This fictional case shows how Microsoft Power Apps makes processes faster, more efficient, and easier.
Desire for more efficiency
Electrorepair BV provides technical maintenance for production machines. Once a year, the entire machine park of clients is checked by an engineer of Electrorepair BV. Previously, the findings were recorded by the engineer on a tablet in a Word file. At the office, these often messy notes had to be typed over and shared manually with colleagues. NDI thought that had to be done more efficiently; Microsoft Power Apps offered the solution.
Switch to the digital checklist
With Microsoft Power Apps, NDI built a customized app that simplifies the registration of support. This app was linked to the CRM system of the organization. The app functions as a convenient checklist that shows the necessary steps in the support process step by step. Using a drop-down menu, engineers can select the status per item. There is also room for additional notes.
Easier, faster, more error-free
The switch to the app makes the engineer's life much easier. Customer data can be loaded directly into the CRM system through the link. The checklist functionality makes it easier to record findings consistently. Moreover, the risk of skipping a step is greatly reduced. Information recorded via the app can be added to the customer's account in the CRM system with the push of a button. Customer info is thus always up-to-date. Measuring moments can also be compared with each other, giving more insight into the overall status of the machines on the customer side. Based on this, the organization can advise on optimization.
Improving the customer experience
With the app, Electrorepair BV was able to set up this crucial part of its service more efficiently, easier, and error-free. Notes no longer need to be deciphered and retyped but are uploaded directly to the CRM system in a fixed pattern. This saves a lot of time and effort and reduces the risk of errors. Customers can also be kept informed more proactively about the health of their machinery—an ideal way to further improve the customer experience. In short, there are plenty of business benefits.
Choose convenience too
Would you also like to use customized apps? NDI will gladly implement this for you with Microsoft Power Apps. With this, your organization will quickly benefit from the advantages.
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[post_content] => Have you ever wondered what it would be like to have a smart AI companion that simplifies your daily tasks and makes your work more efficient and enjoyable?
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